Service Delivery

Range of styles

The combination of the KZN Looting & Major Flood impacts, have seen Communities of all races and genders come together during and after​

The positive MUST be embraced, and a continuity drive must be enforced before complacency kicks in​

People have become more reliant on community members escalating issues than they do on their councilors and the same applies to Safety and security. Huge numbers DONOT have access to obtain a “mandatory” FAULT Reference Number​

20 Years ago, a Councilor had to go to places or people came to him/her. The process took its time as there were no faster means of communication​

Today these councilors have a WIDER AREA, the combination of Formal & Informal has literally doubled the population in these areas, the equipment and material and schedules of the Municipality has not been adjusted to cater for such evolution, whilst the councilors work with the old methodologies of communication, gathering information, analyzing issues and reporting same​​

Ward 30 relies on 6 key volunteers, but they are not able to keep up always. Methods used are Microsoft Forms for collecting info throwing out Graphs on Statistics,, TEAMS for collaboration and Archiving, ZELLO (Push to Talk) for high-risk reporting, CPF Radios for Critical Communication (with non reliance on industry known telecom providers), WhatsApp groups (+-12 Groups of 256 people in Ward 30 alone), ALERT NOTICES on Key Service Delivery matters impacting HEALTH RISKS, AGED, CHILDREN especially.​